Centric Contact Centre helps start-up companies control costs

Innovative technology from Centric, the UK’s leading supplier of hosted contact centre solutions, benefits companies setting up a call centre facility. A fully managed, network-based suite of contact centre applications hosted by Centric requires no large capital investment – a major advantage for new businesses.

As Centric MD Paul Moorman points out, ‘According to the CBI, “New businesses are the key to creating employment, wealth and long-term prosperity.”* Centric solutions offer significant benefits to these vital start-up companies, including a higher and faster return on investment compared with customer premises equipment. All an agent needs to access a Centric Contact Centre system is a browser and a USB headset, eliminating the up-front costs of buying, installing and integrating premises-based equipment. Deployment of a virtual call centre is fast, simple and highly affordable, with no need to employ specialist IT staff.’

In collaboration with the world’s best partners, Centric aims to deliver products and services, which excel in reliability, functionality and user-friendliness. As a result, more of the world’s top tier network service providers (NSPs) have chosen Centric’s all-IP, universal access Contact Centre system than any other similar product. The company’s portfolio of products, software, services and expertise facilitates delivery of a broad spectrum of advanced solutions. Centric’s growing customer base includes companies in the utilities, financial services, retail and distribution, food and drink, teleservices, and outsourcer services sectors, as well as local government and public sector organisations.

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For more information, contact:
Delia Bull
Bull Marketing and PR
Tel: 01753 858063
Mobile: 07971 066019
db@bulluk.com
www.bulluk.com


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